Shipping policy

ORDER PROCESSING

Orders will be processed within 1-5 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

STANDARD SHIPPING

Estimated delivery time: 1-3 business days after order processing.

SHIPPING INFORMATION 

Orders are shipped via USPS to the provided address. Tracking numbers are emailed as soon as shipping labels are created.

To ensure timely delivery, please:

•  Double-check address information for accuracy and completeness
•  Include all necessary details (apartment number, suite, etc.)

Incorrect or incomplete address information may cause delays.

LOST PACKAGE

If tracking indicates a delivery discrepancy or loss, please email us immediately. We’ll promptly contact USPS to initiate a trace and investigation.

The investigation typically takes 8-10 business days. Please note that we cannot guarantee resolution timelines.

If the shipment is deemed lost, a replacement will be sent after USPS’s investigation. If the product is returned to us as undeliverable, we will contact you and re-ship the item at our expense, as applicable.